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UIDAI launches five new digital identity initiatives to boost service delivery and governance

Public and Policy Editorial DeskUpdated 29 Sep 20263 min readSource: PIBHow we report

The Unique Identification Authority of India (UIDAI) has introduced five new initiatives to expand how Aadhaar works as a digital identity tool and improve delivery of government services. The launches took place at an ‘Aadhaar Samvaad’ stakeholder conference in Kolkata, attended by over 600 senior officials, industry leaders and technology experts. Shri Jitin Prasada, Minister of State for Electronics and Information Technology, said Aadhaar remains crucial to India’s growth and financial inclusion.

The initiatives focus on making Aadhaar authentication easier, more secure, and accessible to more people and organisations. They come as UIDAI marks its 17th Aadhaar Day and signals the system’s ongoing evolution to meet changing needs of citizens and government agencies.

Key facts

  • Over 600 stakeholders attended the Aadhaar Samvaad conference in Kolkata
  • Five new initiatives launched on 17th Aadhaar Day
  • Face Authentication now available for Electronic Public Distribution System (ePDS) in partnership with Department of Food and Public Distribution and National Informatics Centre
  • SWIK Portal 2.0 streamlines approval process for Aadhaar authentication use cases
  • New Sub-AUA/Sub-KUA (LITE) Framework enables organisations with low authentication volumes to use existing infrastructure
  • Token Management System simplifies service access at UIDAI offices
  • Revamped UIDAI website now available in 13 languages; expansion to 23 languages planned
  • Website includes accessibility features for persons with disabilities

What changed in Face Authentication

The most significant launch is Face Authentication for ePDS, the system used to distribute subsidised food grains. This feature allows beneficiaries to prove their identity using facial recognition instead of fingerprints. This matters because fingerprint authentication sometimes fails, particularly among elderly people, agricultural workers or those with worn fingertips. Face Authentication is contactless and requires consent, addressing privacy concerns while expanding who can access public distribution services smoothly.

Simplified approval and access for organisations

SWIK Portal 2.0 redesigns how non-government organisations and government agencies request permission to use Aadhaar authentication. Previously, the process was fragmented. Now, eligible organisations submit proposals directly through a single portal, which routes requests to the appropriate ministry or department. This structured approach reduces delays and makes it clearer what authentication uses are approved under UIDAI’s governance framework.

The Sub-AUA/Sub-KUA (LITE) Framework removes a major barrier for smaller organisations. Normally, any entity wanting to use Aadhaar authentication must build its own authentication infrastructure, which is costly and technically complex. The new framework lets smaller government offices and non-profit organisations piggyback on authentication systems already operated by larger organisations. This dramatically lowers the cost and time to start using Aadhaar, enabling faster rollout across smaller towns and districts.

Better access to UIDAI services

A new Token Management System makes it easier for people to visit UIDAI offices for services such as Aadhaar enrolment, updates or corrections. The system streamlines how people are managed in queues and can reduce waiting times.

UIDAI’s redesigned website aims to make information clearer and more accessible. It groups information around four common reasons people visit: to understand what Aadhaar is, to use a specific service, to find documents, or to get help. The website is now compatible with screen readers, supports adjustable font sizes, high colour contrast and keyboard navigation, making it usable for people with disabilities. Support for 13 languages (including English and Hindi) is already live, with plans to extend to 23 languages.

What this means for you

If you receive food grains from the Public Distribution System, you now have the option to use facial recognition instead of your fingerprint, making the process faster and less frustrating if your fingerprints are not clear.

If you work for a small government office, non-profit or state agency needing to verify beneficiary identity using Aadhaar, the new LITE framework makes it much cheaper and faster to start using the system without building expensive infrastructure.

If you need to visit a UIDAI office, the token system and revamped website should reduce confusion and waiting times. The website’s accessibility improvements mean anyone, including older people and those with disabilities, can now navigate Aadhaar services more easily.

What happens next

States and Union Territories can now integrate Face Authentication into their ePDS systems. UIDAI will expand its website from 13 to 23 languages in the near future. Organisations can begin submitting requests through SWIK Portal 2.0 to use Aadhaar authentication.

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