The Department of Posts, Delhi Circle will conduct a Monthly Dak Adalat on September 18, 2026 to hear and resolve complaints from the public about postal services across Delhi. This is a formal grievance redressal session where citizens can present their issues in person and seek immediate resolution.
Key details about the Dak Adalat
- Date and time: September 18, 2026 at 11:00 AM
- Venue: Office of the Chief Postmaster General, Delhi Circle, 3rd Floor, Meghdoot Bhawan, near Jhandewalan Metro Station, New Delhi-110001
- Deadline for complaints: September 2, 2026
- Where to submit complaints: Assistant Director (Customer Services), Office of Chief Postmaster General, Delhi Circle, New Delhi-110001
The Dak Adalat is designed to give each complainant a personal hearing and allow for quick settlement of problems on the spot. However, this circle-level court is only for complaints that were first raised at the divisional level but remain unresolved. New complaints should first go through the divisional Dak Adalat process.
Complaints must be specific and concise. Generic complaints or those related to postal policy will not be considered. Any complaints received after the September 2 deadline will not be heard at the session.
What this means for you
If you have an unresolved postal grievance in Delhi that was already raised at the divisional level, you now have a formal avenue to escalate it. You must submit your complaint in writing by September 2 to be eligible. Come prepared with specific details about your problem, and you may get a resolution during the September 18 session itself rather than waiting for written replies.