You report cybercrimes, including financial fraud, online harassment and other cyber offences, free of cost on the National Cyber Crime Reporting Portal (cybercrime.gov.in), or by calling the national cybercrime helpline 1930 for financial fraud cases requiring urgent action.
What you need before you start
Keep your mobile number and email for registration, details of the incident (date, time, platform/website, amount involved for financial fraud), screenshots or evidence of the crime, and transaction details (for financial fraud) such as UTR number, bank account or UPI ID involved.
Step by step
- For financial fraud, call 1930 immediately to request the amount be frozen before it is withdrawn.
- Visit cybercrime.gov.in and select ‘Report Cyber Crime’ – choose ‘Report Women/Child Related Crime’ or ‘Report Other Cyber Crime’ as applicable.
- Register with your mobile number (OTP verification) and basic details.
- Fill in the complaint form with incident details, upload evidence/screenshots.
- For financial fraud, enter transaction details including UTR/reference number.
- Submit the complaint and note the acknowledgement number for tracking.
- Track the status of your complaint using the acknowledgement number on the portal.
Fees and timelines
Filing a complaint is free. For financial fraud reported within the ‘golden hour’ (usually within a few hours of the transaction), banks can often freeze the funds quickly; investigation and resolution timelines vary by case complexity and are handled by the respective state cyber cell.
What to do if it goes wrong
If you don’t get a response or update on your complaint, follow up with your local police cyber cell using your acknowledgement number, or escalate through the portal’s grievance option. For urgent financial fraud, always call 1930 first, as time is critical to freezing fraudulent transactions.